A black customer at an Ottawa bank branch describes ‘degrading’ treatment.

Written by Kirti Pathak

Published on : April 29, 2021 12:37




Black Man
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A Black man claims he has been subjected to racism while depositing checks at a TD Canada Trust branch in Ottawa, and he dismisses the bank’s apology as meaningless.

Keshna Spalding has been a TD client for more than 20 years but said he had never had a problem until he moved to Orléans, a suburb in the city’s east end, two years ago. Spalding said he has been treated “degradingly” at a branch there, which he thinks is due to prejudice.

“Every cheque I bring into the bank will be scrutinized,” Spalding said. “Everything had to be double-checked, which had never been done before.”

Spalding, who works in painting and renovation, said he is frequently compensated by check, with payments ranging from $5,000 to $15,000.

Spalding said that when he went to the Mer-Bleue Road location in Orléans to deposit his pay, workers would sometimes huddle over printouts of his account history. According to him, the branch has also kept TD-verified checks and bank draughts.

Spalding said he had never been subjected to such extreme scrutiny while banking before.

It was simply incredible. [I’m] curious as to what’s going on. I’ve never seen anything like this before “According to Spalding. “Man, it’s degrading.”