The company reported that a Twitter customer support worker who was on his/her last day on the job deactivated U.S. President Donald Trump’s account for a few minutes on Thursday evening.The account was unreachable for 11 minutes.
Shortly before 7 p.m. ET Thursday, social media reports surfaced that the president’s personal account, @RealDonaldTrump, was unavailable, providing the error message that the user “does not exist.” The account was restored by 7:03 p.m.
Trump has made extensive use of messages on Twitter to attack his opponents and promote his policies both during the 2016 presidential campaign and since taking office in January. He has 41.7 million followers on Twitter.
Taking the responsibility, Twitter in a tweeted statement said that Trump’s account was “inadvertently deactivated due to human error” by one of its employees. The account was unreachable for 11 minutes.
Twitter later said the deactivation “was done by a Twitter customer support employee who did this on the employee’s last day.We are conducting a full internal review.”